Brookhaven Roof Insurance Claim Guidance

A roof claim is something most people face only once or twice. The forms, the terms, the adjuster visit, the estimate that arrives weeks later: it is a lot. Our part is the roof. We start by inspecting it and photographing every sign of storm damage, organized by slope so it is easy to follow. We measure the roof too, so the quantities on an estimate can be checked against what is actually there. When your adjuster schedules the inspection, we join them up top and go over each finding side by side. Calmly, item by item. When the insurer's estimate arrives, we hold it up against our documentation. If something was missed, such as a slope, drip edge, starter, leak barrier or vents, we file a supplement with the photos and measurements to support it. And we are clear about our limits. We do not negotiate on your behalf. We cannot promise what your insurer will decide. You are the policyholder, and every choice stays with you. Our job is making sure the people deciding see the whole picture, and that the new roof, when it comes, is installed to the manufacturer's specifications.